[heavyset_go]

Just like I won't trust voice assistants to make purchases for me, or make decisions that actually matter, there is no way in hell that I'm letting an LLM be able to charge my credit card, let alone book flights for me lol

[ultrarunner]

Think of how much work it'll create to correct these charges. I bet there's application for understanding and issuing refunds & corrections…

I suspect our future is going to be a lot more frustrating, both from AI screwups and the atrophied skills of humans

[heavyset_go]

You'll be dealing with AI agents all the way down.

A decade ago, I used one of the hotel aggregator sites to reserve rooms for vacation, and as I call the hotel to double check something on my way to the airport, I find out that I don't actually have a reservation and my room is already occupied. They couldn't do anything about it, as it was the 3rd party aggregator's mistake.

Just getting the aggregator to admit, that no, even though their system says I have a reservation, the hotel confirmed it didn't exist took over an hour. I had to go through several layers of customer service, and I suspect different call centers, until someone called the hotel themselves and issued a refund.

It was miserable and stressful to do from the airport, I would have lost my mind if I had to deal with chatbots for what was already a terrible experience with an automated purchase.

[whazor]

As I understand it, ChatGPT loads the app, performs safe actions, but in the end shows you an UI to confirm the purchase.