[wiether]

I can't talk about Hetzner, but re OVH, they are absolutely not a honeypot.

Most of the SMEs in France are customers.

They are cheap because they do most things in-house, with a lot a recycling, because their DCs are mostly located in low-cost places (real estate, rents, salaries...) and because they go for low margins.

[vachina]

Talk about bloat. American SaaS providers are paid too much.

[throwtgrer56]

If I remember OVH acquires a copy of your passport to apply, and I think Hetzner requires a copy of your passport to cancel.

They may not be a honeypot but those requirements seem like a honeypot.

[ozgrakkurt]

Hetzner is very annoying to start. Asks for ID, might reject the id without reason, might reject your order saying they don’t trust you even if you offer to pay in advance.

Support is super cold and dismissive too.

Didn’t try ovh but can’t imagine it is much worse than hetzner.

[zelphirkalt]

My experience with Hetzner Support was different. I ask technical questions and they respond with correct technical info and guidance on processes like domain transfer etc. Idk how they respond to non-technical questions.