[randomwalker]

Craigslist's users may like it as it is, but that's only because the majority who have tried it and are dissatisfied with it don't count as users. I've heard many, many stories from friends who couldn't effectively find what they wanted or had unpleasant experiences. That's what prompted me to write the post. I also helped a team write a business plan for a Craigslist competitor, and doing the research for that helped me realize there's a lot of ways Craigslist falls short.

Yes, I said Craigslist isn't "doing more," which I used to argue that the time is ripe for someone else to unseat Craigslist. I didn't use it to argue that someone should force them to do more. I don't see the problem.

[tptacek]

You have a few anecdotes about people frustrated with Craigslist. But there's an avalanche of people frustrated with eBay, for similar reasons. We tend to assume that all the frustrations involved in person-to-person commerce can be addressed by intermediaries like Craiglist. But who knows if that's actually true?