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by phil-martin 267 days ago
I think this is a potential building block for transforming how MSP organisations manage documentation and workflow.

Despite the goal of homogenizing each clients environment to simplify support, there will always be uniqueness amongst them. Having documentation that can be collaboratively edited, versioned, that is also runnable to perform management tasks would be a HUGE deal.

I understand this isn't the target audience, but its exciting to imagine the possibilities of other uses.

1 comments

I agree! We're definitely not trying to avoid them as users haha, I can certainly see how it would be useful. There's so much automation that just can't fit into a strict schema, and always needs a human or customization for 10% of it

We're aiming to be flexible enough, so that if you can do it in a terminal then you can _also_ do it with a runbook