[rhetocj23]

Its kinda bizarre really.

How does Alexa ever compare with the rich experience of interacting with a store through the various senses? Its typical that technologists tend to come up with this stuff and what happens in reality is wildly off compared to what was expected.

Buying stuff means spending money. it turns out most people don't have a lot of money (something that Mr Altman would never be able to understand given his privileged background) so they want to see and experience the transactions that take place. Same reason why this agent nonsense is not going to work from an economic stand point.