[XorNot]

But the thing is, being scared of something breaking is something we as software engineers have pushed onto users.

You click a control and something happens - you don't like it, but you don't know what turns it off or undoes it. There's no global state rollback. It's like the sheer terror those "don't show me this again" buttons instill - the concept is frightening even if I'm kind of annoyed by the message, and they rarely if ever include an explanation of exactly where to do to turn the control back on.

[bux93]

And this is only becoming worse in recent years. "Contact your administrator", "We are working on updates.." - I recently spent 10 minutes trying to find the actual location a powerpoint was saved to since every iteration of 'open location'/'open in sharepoint'/'copy link' just resulted in URLs with GUIDs or opening the document again rather than an actual path.

[thewebguyd]

That fear is very real, and I've noticed it on my team at work. Our (internal) help desk ticket work load has increased quite a bit over the past ~5 years or so, even though our user base hasn't changed much.

People are even afraid to do basic troubleshooting out of fear of breaking something and not being able to easily rollback to the point that something as simple changing the sleep settings on a computer results in a help desk ticket.