[bombcar]

Exactly, my understanding was Express were owned/crewed by FedEx, whereas Ground are contractors and vary in skill and dedication.

But apparently you can GIVE a package to either and it ends up in the right place, eventually (better to give ground to express).

[jeffbee]

I still think of "FedEx Ground" as an acquisition/rebrand and I would not be surprised to learn that the integration between Ground and Actual FedEx is still minimal.

[bombcar]

This is (or was the last time I was more directly involved) still how it was; FedEx Ground, Freight, and Express were basically three separate companies, with different portals, phones, and service levels.

UPS was much more integrated, though Freight is still a bit disconnected.

[gedy]

True, wasn't this like Evergreen?