[hackernewds]

there's no reason to be patronizing or condescending

[vasco]

This is an example of the agent thinking it has to defend the principal but misunderstanding context.

[Aloisius]

It's an xkcd reference. Sadly, not explicitly mentioning it is xkcd sends the exact opposite message to the one in the comic to those unaware of it.

https://xkcd.com/1053/