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by OhMeadhbh 268 days ago
Not sure what "Default" means in this context. When American canceled flights in the 90s, you had to ask for a refund. If you didn't, they would give you a flight voucher or a ticket on the next scheduled flight. If you wanted a cash refund, you had to explicitly ask for it. I'm okay with that and often took the next available flight instead of the cash. But I don't know how much of that was AA policy and how much was required by law.