[nozzlegear]

How much cognition are we assigning to Joe in this hypothetical scenario? You make him out to be barely more capable than a lab chimpanzee dully poking at a screen to get some fruit. Give Joe a little credit, people aren't as dumb as you think.

[mrheosuper]

non-tech people will think exactly like that

Software A an B works fine before update, after update, both breaks => whatever changed is the problem(in this case, the OS).

[nozzlegear]

I think there's a propensity for cynical tech-oriented people to look at non-tech people as if they're dullards. I'm not convinced, I take a more optimistic view of people.