[Muromec]

I learned a simple trick. Document all the shit, invent a metric that shows a difference between a painful shitty service-component-whatnot and a good one. The next time you are asked about feasibility of a project touching the blob of pain, point to the document listing it's status as "needs maintenance". Guess what -- time to make it right is allocated more often than it's not and if shit goes south, I will be taken seriously the next time.

That's just business. When a tram line has to be constructed and there is a leaking something something that will sabotage it if not taken care of, it's taken care of and included in the funding.