| HN Mirror

Morally, this guy did nothing wrong. These abusive practices need to be stood up to. I'd rather live in a world where this sort of vehement NO when someone with power tries to pull something unreasonable, like demanding an app or fee, is common and effective, than this world where companies and governments can just steamroll people. Ideally, other passengers would see what's going on, see the systemic problem (even if minor in this case), and also join in in the NO. Make the terminal unusable with an angry growing mass until they decide to be reasonable. The comments on that youtube video mocking the guy and not even addressing the airline's unreasonable policy are also an absurd lack of solidarity against these companies. When someone is mad they probably have a reason to be mad and we ought to listen to them and then get mad too if we agree, other than just dismissing someone for feeling an emotion, lest we'll just have more and more rights, privileges, and respect eroded. We need a culture of standing up for each other against injustice, no matter how small.

I know that his behavior was not a rational pursuit, since in practice humans are too skittish about standing up for themselves and too skittish against anyone whom they see as abnormal/not complying with social norms. But, this does not change the fact that he's completely in the right. I'd love to know a more effective strategy to deal with this shit from companies, if anyone knows one. What should he do instead in this situation where it is simply too unjust to him to be acceptable to give in?

Also, I'm offended at this cop for telling the guy to "be cordial". NO. The airline's behavior is not cordial! They do NOT deserve it back! Freedom of speech means freedom to get mad at someone, possibly REALLY mad, when they try to be unreasonable. Being angry is different from being violent, and the government shouldn't shield people and companies from this consequence (angry people) of their actions.