[logifail]

It feels like "gold-plating" of regulations is and always has been a significant problem in the EU.

Regulations are written (at EU level) to allow X, Y and Z; somehow by the time it's implemented at member state level it miraculously only allows only X or Y, and once it gets to actual service providers (who've presumably been advised by their in-house lawyers that 'Y is bad') we end up with a choice of X or nothing.

Then if you ask anyone at EU level what's going on, they point to what the regulation says, and everyone shrugs.