[thoyles]

Is there a concern that the reduction in chargebacks is stemming from using cards that may not be monitored as closely as a customer’s “primary” card?

[peekypeeky008]

Not at all. SaaS customers are doing the full process in notify their customers first. The reduce chargebacks is happening because those are "good" payments that should go through anyway. The customer never intended to cancel the subscription from a failed payment