[deepkut]

Firefly fits in perfectly with the North Inc. (and Dan's) mentality, I love it:

--1. Address an outdated market: customer support for enterprises. Business doesn't need to be sexy.

--2. Make money now, not later. Sign up, pay now. For those willing to send an email, there's a demo available.

--3. No need to accept funding. North Inc. pushes products. Period.

--4. All the while, they're all still in school learning philosophy, finance, management, and much more.

Congrats to North Inc. on a successful launch. I can't wait to hear the numbers and read the many articles.

[pleahy]

Thanks! After spending the summer building the product, we're really excited to publicly launch Firefly. Your comment definitely captures our mindset - how many times do you call into a customer support line today and it just sucks? We think support is ripe for disruption and being able to see your screen instantly makes the lives of customers and reps that much easier.