[Loughla]

Welcome to people management. Communication and miscommunication is about 99.999% of it.

[mrandish]

Indeed. Most often due to divergence in definitions, scope, prior knowledge, assumptions, time frame, budget, share of burden, objective and/or incentives.

[Loughla]

Assumptions. It's almost always assumptions.

[account42]

Is that conclusion based on data? ;)