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by stemonteduro 272 days ago
Thanks, then I think I’ll try to focus only on one niche, and since I already have a customer I’ll immediately try sending them an email to understand how they use it (and if I can improve the service from their perspective at no extra cost).

And then I think it makes sense to contact those who no longer use the service to ask why and get some feedback (they definitely signed up but didn’t find what they were expecting).