[bitpush]

> When you call a business, the person picking up the phone almost always identifies the business itself (and sometimes gives their own name as well). But that didn't happen when the Google assistant called these "real" businesses:

That's the whole argument?

[gruez]

No, because if you read the article you'd see that there's more, like the "business" not asking for customer information or the PR people being cagey when asked for details/confirmation.