People get influenced by "reviewers". Windows 8 was great considering it was the first to try the table mode. I remeber the amount of pages and youtubers that tried to put 8 down.
But Windows 10 just went down the drain. In all possible ways. It still does today with Windows 10+1.
But Windows ME and XP 64 bits were just unusable. Vista was kinda wrong move because load all the crap at boot was a terrible idea.
But Micro$oft software, we should list a few good products because there are far more bad ones than good.
Good? Some games, DirectX, Visual Studios, .net.
More bad? Almost everything else.
Still worst Micro$oft program ever: explorer.exe. Period.
I thought a tablet + bluetooth mouse + bluetooth keyboard + cheap plastic clip - trackpad made a great laptop but I think I was the only one if you don't count Balmer and Sinofsky.
I don't know if synaptics had some patent they used to force everybody in the industry to make laptops with trackpads [1] or if the flight attendant's union got too confused about whether you can stow a 2-in-1 in the pocket in front of your seat, but it just didn't fly with most people.
[1] in cases where you couldn't use the mouse fall back to tablet mode