[novatea]

Another Hack Club member here, this situation is hard on many of us since we built many of our projects around Slack integration, and we now have to rapidly re-code them so they don't break. It's not great, especially in the middle of the school week (reminder that hack club is a coding nonprofit for teenagers, so i have to go to school and have homework while doing this)

[hiccuphippo]

Another good lesson here: at the end of the day, these are just websites. Don't lose sleep over it. If it's broken for a couple of days, that's ok.

[gschizas]

I've migrated one of my projects from Slack to Mattermost (integration) in a couple of days.

I have no idea about Zulip, it was harder to setup under pressure than Mattermost was.

[lazystar]

welcome to hacking, i guess. this is the real working experience that youll need in the industry

[elnerd]

Getting the rug pulled under you does not qualify as an experience you need. It happens, but should not be in the curriculum for kids.

I am sure that being forced to spend time on this steals time from more interesting projects.

[lelanthran]

> Getting the rug pulled under you does not qualify as an experience you need.

I disagree; this is the best time to unlearn "companies selling proprietary software are our friends"

Arguably it's a more valuable lesson than any technical lesson: ignoring existing open source projects in favour of proprietary stuff should hurt.

The more it hurts the better the lesson sticks.

[fdsfdsfdsaasd]

Skyfall have had awareness of this issue for months. If you're running a teaching service for kids, allowing this to hit the wall months later while telling the kids it's all someone else's fault is disingenuous and a poor example to set.

[JustSkyfall]

No I haven't, I literally learned about this 30 minutes before starting the blog post. I don't think it's an unreasonable assumption that your service provider will not 40x your bill with a week's notice!

[fdsfdsfdsaasd]

How long have you had the bill alluded to in the top comment on this post? For how long have you been in communication with Slack? The top level comment suggests it might have been months, but at the very least it's been 3 weeks (since 29th Aug).

I'm not defending Slack here, but allowing this to hit the wall and then raising a stink online does everyone a disservice.

Edit: by "you", I mean "the organisation of Skyfall". It's already pretty clear from the number of people chiming in on behalf of the company that this problem has been handed out piecemeal.

[ayoreis]

> Then this spring they changed the terms to every single user without telling us or sending a new contract, and then ignored our outreach and delayed us and *told us to ignore the bill and not to pay* as late as Aug 29

From the top comment, if Hack Club was told to ignore it and not pay, I don't feel they are to blame.

[fdsfdsfdsaasd]

Change "Skyfall" to "Hack Club". It's a bit confusing who is who!

[fdsfdsfdsaasd]

My bad, I took the org name to be "Skyfall". Just substitue "Hack Club" for any time I mention it!

[p-t]

This is incorrect, Hack Club was informed of this last Monday.

[fdsfdsfdsaasd]

Informed of the final cut-off date, sure!

How long have they had the bill mentioned in the top comment on this post? At the very least it's 3 weeks, and the comment suggests it is months.

[sarlalian]

It wasn’t slack, but I’ve had multiple vendors that I was in regular touch with, surprise me with pricing changes in the week(s) leading up to a contract renewal. Never quite this short notice, but definitely as little as 8 business days before the renewal was due.

Both times I’ve paid the new price for 1 year and cancelled. Both times our sales rep was surprised the next year when we didn’t renew.

[Simran-B]

Maybe a good use case for AI to help with a quick transition?