[jfim]

I've actually gotten legitimate calls from the bank, although the correct way to handle those is to say that you won't give any information to them but you'll call them back.

[kimixa]

When my account had a fraud alert they called me just to say I should call them back immediately on the number on the back of my card.

I assumed this was normal.

[john_the_writer]

This is awesome. Great job your bank..

[lo_zamoyski]

Amazing they would call and request information, given how many institutions advise never to do that.

What a shit show.