[jsheard]

> Is shaming them on Twitter my only option left?

Shaming them on here works better, if you get to the frontpage then their CEO or CTO will probably show up to defuse the situation.

[Poomba]

Their CEO is notorious for replying to “normal” people. I’ve emailed him a few things and to my surprise he replied to my email. Which is a good thing!

[iruoy]

@eastdakota (CEO)

@jgrahamc (former CTO, now board member)

[thekonqueror]

Fingers crossed!