Because the fickleness and unreliability of the latter is a serious concern. Once other LEO constellations come online, who is going to stick with Starlink, knowing they may pull the plug at anytime on a whim of "Space Karen"?
... it's time to "pick one's poison" again. It's either Amazon which is US based (and thus vulnerable to the same kind of political pressure that Starlink is) or it's IRIS2 (which is good if you're European, but might not be that optimal if US-EU relations go catastrophically sour).
On top of that, Kuiper isn't live yet (IIRC scheduled until 2026 for minimal coverage) and IRIS2 is only predicted for 2029 (and everyone who knows a thing about European cooperation projects knows that this is a seriously optimistic example - we don't even have a flight proven cheap rocket yet).
Really, everyone I've talked to has loved it. Granted they've all either live or work in remote areas where it has completely changed their lives. Those who live in remote areas can now actually work from home reliably and those who work on ships or in remote parts of world can now call home daily.
It's probably down to your expectations. Starlink won't replace a fiber connection, but if you only have a satellite connection or dial up, I can't see it being anything other than an improvement.
One concern I do have is if Starlink is down, there aren't really any backup. On the other hand I also only have one fiber connection at home. It's just that I could get a COAX hookup by tomorrow.
I use starlink and find it fast and reliable - far more reliable than any cabled connection I ever had elsewhere, and faster than the fibre that’s available around me, which is contended to hell and back. Yes, it’s gigabit in theory, but in practice you get 20Mb/s, and any time there’s a power outage, which is often, it’s down.
A lot of countries still uses poles for cables, and fiber. It's always super weird to see when you're from an area that buries everything except high voltage powerlines.
For areas with frequent earthquakes I think poles are preferred because it's easier to fix broken cables.
From the part of the Europe where I am from power lines are rarely buried, however fiber is universally buried so I haven’t even considered it could not be.
Because that is not the general experience at all. For a service whose necessary parts (the satellites) move in a rather hostile space environment, Starlink doesn't have that many outages.
I am on a Vodafone backbone buried optic cable here in CZ and yet there are a few unplanned short outages each month. Sometimes as short as 10 seconds, but working on a remote screen like my wife does, you definitely notice it.
Because the fickleness and unreliability of the latter is a serious concern. Once other LEO constellations come online, who is going to stick with Starlink, knowing they may pull the plug at anytime on a whim of "Space Karen"?