[simonw]

But what's an "incident"?

There is an enormous difference between "35% of times a user asks a question about news" and "35% of the time against our deliberately hand-picked collection of test questions that we have not published".

[jrflowers]

>what's an "incident"?

Those are valid questions.

I simply found the phrasing “[quote of a sentence saying 35% of the time]. 35% of what?” to be funny because you would either have to not read the sentence you pasted or be an English speaker that does not understand what “% of the time” means.

I personally didn’t download the study linked in the article. It is interesting that they (must have, I’m assuming) did not include anything about their methodology in this study since they usually do with other things they publish.

[simonw]

"... of the time" is ambiguous if you don't describe what "the time" is referring to.

[jrflowers]

This is a good point. We know that the periods of time that they conducted their tests must be finite because there is a year between them. We also know that the tests happened in August

>Their non-response rates fell from 31 percent in August 2024 to 0 percent in August 2025

Was it a day or a week or a month? This matters greatly, and you can tell that I’m not deliberately misunderstanding simple phrases that are not difficult to understand because