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by rustc 277 days ago
> If your bank calls you, hang up and log in or call their support number yourself.

And don't trust the number you see on Google. Google is known to show scammers' phone numbers in featured snippets or in their new "AI Mode". Click on the link and make sure it's the correct site before trusting the number.
1 comments
inetknght 277 days ago
Call the number on the back of your card. You do still have a physical card, right? You don't just have a banking app? Apps can be... uhhh... wrong...
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HeavenFox 277 days ago
I do this religiously, and last time I got a fraud alert call for my Barclays-issued credit card, I called them back on the number on the card. They seemed amused and didn’t know what to do :(
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diggan 277 days ago
Phone number on the card? My latest card doesn't even have the card number itself, validity dates or CVV number on it anymore, just the bank logo, some background graphics and some words about how safe it is and that it was made with recyclable materials.
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tialaramex 277 days ago
Have you checked the other side? My newest bank cards are very minimal on the front, but all the information was printed on the back.
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diggan 277 days ago
That is the backside :) The front just have graphics and no text at all.
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tialaramex 277 days ago
Wow. That seems... less useful. Like, the huge embossed numbers weren't really necessary because the machines those are for no longer are popularly used so who cares (I have used one, but it was last decade and it did not feel like they'd have turned me away if it didn't work). But a CVV must still actually be useful to some fraction of your real customers, and likewise the expiry date.
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diggan 277 days ago
> But a CVV must still actually be useful to some fraction of your real customers, and likewise the expiry date.

The CVV code of this card changes once every 10 minutes, so I understand them not printing that. Yet yeah, could have put the card number there with the dates, but I guess if the CVV already cannot be printed, why not just avoid all of it?

Regardless, doesn't really matter much anyways as I don't think I've used a proper card for months, everything around me supports NFC mobile payments since years back.

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inetknght 277 days ago
Sounds like you need to call your bank and make a formal complaint about it
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