|
Where are the other problems that are being solved more efficiently? If there's an "explosive change" in that, we should be able to see some shrapnel. Let's take one component of Microsoft Office. Microsoft Word is seen as a tool for people to write nicely formatted documents, such as books. Reports produced with Microsoft Word are easy to find, and I've even read books written in it. Comparing reports written before the advent of WYSIWYG word processing software like Microsoft Word with reports written afterwards, the difference is easy to see; average typewriter formatting is really abysmal compared to average Microsoft Word formatting, even if the latter doesn't rise to the level of a properly typeset book or LaTeX. It's easy to point at things in our world that wouldn't exist without WYSIWYG word processors, and that's been the case since Bravo. LLMs are seen as, among other things, a tool for people to write software with. Where is the software that wouldn't exist without LLMs? If we can't point to it, maybe they don't actually work for that yet. The claim I'm questioning is that, "within tech, there seem to have been explosive changes and development of new products." What new products? I do see explosive changes and development of new spam, new YouTube videos, new memes (especially in Italian), but those aren't "within tech" as I understand the term. |
I think there is a lot of potential, outside of the direct generation of software but still maybe software-adjacent, for products that make use of AI agents. It's hard to "generate" real world impact or expertise in an AI system, but if you can encapsulate that into a function that an AI can use, there's a lot of room to run. It's hard to get the feedback loop to verify this and most of these early products will likely die out, but as I mentioned, agents are still new on the timeline.
As an example of something that I mean that is software-adjacent, have a look at Square AI, specifically the "ask anything" parts: https://squareup.com/us/en/ai
I worked on this and I think that it's genuinely a good product. An arbitrary seller on the Square platform _can_ do aggregation, dashboarding, and analytics for their business, but that takes time and energy, and if you're running a business it can be hard to find that time. Putting an agent system in the backend that has access to your data, can aggregate and build modular plotting widgets for you, and can execute whenever you ask it a question is something that objectively saves a seller's time. You could have made such a thing without modern LLMs, but it would be substantially more expensive in terms of engineering research, time, and effort to put together a POC and bring it production, making it a non-starter before [let's say] two years ago.
AI here is fundamental to the product functioning, but the outcome is a human being saving time while making decisions about their business. It is a useful product that uses AI as a means to a productive end, which, to me, should be the goal of such technologies.