[jbm]

The price was not the issue, the fact that they took 5 weeks for a potential safety issue was. (In my case, it turns out that the issue was related to a torn bushing in the suspension; a common issue with a Model 3 w/ more than 100k kilometers apparently).

The fact that they took longer AND were more expensive than local providers was ridiculous, and certainly not a good look compared to my experiences at Toyota with my Sienna.

-edit- (That and the fact that they shouldn't be resource constrained when the most valuable car company in the world)