[rolph]

this scam relies on e-mail as an authority.

the assumption the e-mail is from a certain sender, just because they say so, has to be deleted from the workstream.

anytime there is a need or urgency insinuated, be critical.

cut out the middleman contact using info from what you know is a real source, such as your agents card, or policy documents. never use info from the e-mail

dont ever believe e-mail, dont ever click on anything even if you think its real, go to the actual page through your browser, or call your agent directly