[rachofsunshine]

Depends on the business.

Some startups (like mine) are delivering a service, and the technology used to deliver that service is instrumental. Our back-end is an Airtable I configured myself, and it's been sufficient so far; better tech is not make or break for what we do. Other startups, like Flexport some years ago, fundamentally depend on technical function because that's the core of what they do.

One of the common mistakes founders make, in my expetience, is not asking which camp they're in. It's not a hard question to answer (usually), but it's an easy one not to ask.