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by dustincoates 293 days ago
I've had even worse. We wanted to buy a product and couldn't do so on our own, so I left my contact information on their "speak to a sales person" form.

No response for a week. So I emailed an email address that was included in the onboarding email.

No response for another week. So I sent their CEO a message on LinkedIn. Hey, I really want to buy, let's talk.

No response for another week (and four months later). So I gave up.
1 comments
Joel_Mckay 293 days ago
For B2B, there are often close relationships with client interests. If a small firm signs a non-compete and NDA with a competitor, it can cost a lot more than a single sale to chat.

Also, in niche industries everyone already knows one another for decades. People looking to fragment that market are seen as a problem even if they don't know they are a problem.

It is rude to "ghost" people, but it is unfortunately a modern pop-culture trend. Most competent firms should at minimum refer your team to a competitor if their schedule is full for the year. =3

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skeezyboy 293 days ago
> If a small firm signs a non-compete and NDA with a competitor, it can cost a lot more than a single sale to chat.

this has nothing to do with not answering emails.

> People looking to fragment that market are seen as a problem even if they don't know they are a problem.

you mean customers?

> It is rude to "ghost" people, but it is unfortunately a modern pop-culture trend

no its not. ignoring people is as old as time.

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Joel_Mckay 293 days ago
> this has nothing to do with not answering emails.

For you maybe, sometimes the entitled do not recognize the liability their antics bring to other business dynamics.

>you mean customers?

You mean your potential 1 sale is worth more than years long account activity your competitors have shown? Some customers are just not worth the grief, and you make more profit not selling to them... Too-big or too-small some people are just are not worth the risk... You'll be out of business if you ignore this...

>> It is rude to "ghost" people,

>no its not. ignoring people is as old as time.

Hence the mystery is solved, some companies won't want that kind of contradictory business relationship liability. People often can't get away with that behavior unless they are running a fast food outlet with low value stakes. lol =3

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