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by pmg101 299 days ago
Somewhat true but let's also recognise all of us have a certain level of friction. Yes, Alice may be effective with using tool A, due to her knowledge and experience, but not have the higher context to realise that she's at a local maximum and could, after a period of confusion and relearning, become even MORE effective using tool B.

However this is a subtle and nuanced situation requiring careful people management and helping to nudge or lead people, letting them take risks, letting them fail, giving them psychological safety, and praising their attempts. Blanket mandates are just a very tone deaf and stupid way to try to achieve this.