| > We can even just look at the title here: Do the simplest thing POSSIBLE. I think you're focusing on weasel words to avoid addressing the actual problem raided by OP, which is the elephant in the room. Your limited understanding of the problem domain doesn't mean the problem has a simple or even simpler solution. It just means you failed to understand the needs and tradeoffs that led to complexity. Unwittingly, this misunderstanding originates even more complexity. Listen, there are many types of complexity. Among which there is complexity intrinsic to the problem domain, but there is also accidental complexity that's needlessly created by tradeoffs and failures in analysis and even execution. If you replace an existing solution with a solution which you believe is simpler, odds are you will have to scramble to address the impacts of all tradeoffs and oversights in your analysis. Addressing those represents complexity as well, complexity created by your solution. Imagine a web service that has autoscaling rules based on request rates and computational limits. You might look at request patterns and say that this is far too complex, you can just manually scale the system with enough room to handle your average load, and when required you can just click a button and rescale it to meet demand. Awesome work, you simplified your system. Except your system, like all web services, experiences seasonal request patterns. Now you have schedules and meetings and even incidents that wake up your team in the middle of the night. Your pager fires because a feature was released and you didn't quite scaled the service ro accommodate for the new peak load. So now your simple system requires a fair degree of hand holding to work with any semblance of reliability. Is this not a form of complexity as well? Yes, yes it is. You didn't eliminated complexity, it is only shifted to another place. You saw complexity in autoscaling rules and believed you eliminated that complexity by replacing it with manual scaling, but you only ended up shifting that complexity somewhere else. Why? Because it's intrinsic to the problem domain, and requiring more manual work to tackle that complexity introduces more accidental complexity than what is required to address the issue. |
An example I encountered was someone taking the "KISS" approach to enterprise reporting and ETL requirements. No need to make a layer between their data model and what data is given to the customers, and no need to make a separate replica of the server or db to serve these requests, as those would be complex.
This failed in so many ways I can't count. The system instantly became deeply ingrained in all customer workflows, but they connected via PowerBI via hundreds of non-technical users with bespoke reports. If an internal column name changed or structure of the data model changed so that devs can evolve the platform, users just get a generic error about Query Failed and lit up the support team. Technical explanations about needing to modify their query were totally not understood by the end users and they just want the dev team to fix it. Also no concern in any way for pagination, request complexity limiting, indexes, request rate limiting, etc was considered because those were not considered simple. But those can not be added without breaking changes because a non-tech user will not understand what to do when their report in Excel gets a rate limit on 29 of the 70 queries they launch per second. No concerns about taking prod OLTP databases down with OLAP workflows overloading them.
All in all that system was simple and took about 2 weeks to build, and was rapidly adopted into critical processes, and the team responsible left. It took the remaining team members a bit over 2 years to fix it by redesigning it and hand holding non-technical users all the way down to fixing their own Excel sheets. It was a total nightmare caused by wanting to keep things simple when really this needed: heavy abstraction models, database replicas, infrastructure scaling, caching, rewriting lots of application logic to make data presentable where needed, index tuning, automated generation of large datasets for testing, building automated tests for load testing, release process management, versioning strategies, documentation and communication processes, depreciation policies. They thought that we could avoid months of work and keep it simple and instead caused years of mess because making breaking changes is extremely difficult once you have wide adoption.