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by MathiasPius
296 days ago
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Others have already provided good answers. I wouldn't classify it as evil if all they did was to stop maintaining the images & charts, I recognise how much time, effort and money that takes. Companies and open source developers alike are free to say "We can no longer work on this". The evil part is in outright breaking people's systems, in violation of the implicit agreement established by having something be public in the first place. I know Broadcom inherited Bitnami as part of an acquisition and legally have no obligation to do anything, but ethically (which is why they are evil, not necessarily criminal) they absolutely have a duty to minimise the damage, which is 100% within their power & budget as others have pointed out. And this is before you even consider all the work unpaid contributors have put into Bitnami over the years (myself included). |
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And sure, we can go ahead and discuss how this being free incurs no SLAs or guarantees. That's correct, but does not mean that such a short time frame is both rude and not a high quality of offering a service. If I look at how long it would take us to cancel a customer contract and off-board those...
And apparently it costs $9 to host this for another month? Sheesh.