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by duopixel
5026 days ago
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I agree with you, but most of the time it's not the ability to explain technical issues what pulls these people ahead, it's the social skills that ease friction among coworkers and clients. I used to work with someone who had this gift. If an unimportant feature was difficult to implement, instead explaining technical details and ROI, he'd somehow make the client talk himself into removing the feature. Psychologists do something similar, they guide you into a train of thought hoping that you will arrive to some conclusion on your own. It completely undermines whatever defensive stance you had and all you need is some reassurance that it's the right decision. |
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