[jaynate]

Great concept, and love the approach of solving your own problem. There is a wide gulf between consuming something (tokens, emails sent, etc) and outcomes.

There has to be a translation layer the customer 1) can understand, and 2) agrees with.

Most companies settle for a consumption-based proxy to value and outcomes.

[benjsm]

Thank you. I agree, that transparency piece is crucial and something we’re really focused on.