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by yladiz 300 days ago
Paid access is okay, so is showing advertising, and even requiring that you pay to access a service (they don’t have to give it away for free). What isn’t okay is requiring either paying or selling your data (selling away privacy) for advertising.

So yes businesses are doing something okay by offering a paid version, but it doesn’t matter if they’re saying “pay or let us sell your data” as the latter is illegal.

2 comments

There’s an obvious workaround - require the payment for everyone, and on the side offer to pay the customer $x (which coincidentally is the same as the payment needed) for personal information.
I don't think this trick would do anything - you're still conditioning a contract on consent (and it's no more necessary than before), so still don't have "freely given consent" if you wanted to rely on that basis for data processing.
You're repeating a claim that is widespread but that appears nowhere in the GDPR.
> > Consent is presumed not to be freely given [...] if the performance of a contract, including the provision of a service, is dependent on the consent despite such consent not being necessary for such performance.
That's not the same as your previous comment.
"The latter is illegal" has been a point of debate since the GDPR was inacted because it is certainly not obvious in the GDPR.

IMHO, decisions that have upheld that it is indeed illegal have tended to be "militant" and ignored that users had a genuine choice, and in fact 3 options: Accept cookies, etc or pay or leave. In practice we see that 99% of users choose to accept cookies/tracking, but this is not because the choice isn't genuine, it is because they don't care about cookies/tracking as long it means free access and that pisses off some people.

You cannot say that users as a whole accept cookies/tracking as it’s heavily region dependent. At a previous job we implemented a cookie consent banner and tracked statistics of accept/reject, and while some regions were very high (95+%), Germany was particularly low (70%), so it’s hard to paint a picture in a general way.

Regardless, I’m not sure if you’re right that it’s contentious about what is allowed with respect to GDPR here. My understanding is that it is illegal to do what’s here (not just in Austria but in the GDPR directly), and the companies that do this are doing it in bad faith (and/or following in the footsteps of Meta), and in reality what they’re doing is banking on the fact that going through the courts takes a long time. We wouldn’t even be having this discussion if these companies just put ads without tracking/selling user data, which, as mentioned, is fine.

I was taking data from the OP's quote: "However, "pay or okay" gets 99.9% of users to agree to online tracking.". Anyway that's nitpicking as whatever the exact number it is the vast majority.

> My understanding is that it is illegal to do what’s here (not just in Austria but in the GDPR directly),

That's exactly my point. The GDPR does not say that it is illegal. It says that people must have a genuine choice, "genuine" meaning free of coercion. Now, "accept or be fired", "accept or you can't have surgery" are obviously not genuine choices. But arguing that "accept or you need to pay to access this news website" is the same and not a genuine choice is almost pushing the interpretation ad absurdum (what are genuine choices, then?), hence my previous comment.

> We wouldn’t even be having this discussion if these companies just put ads without tracking/selling user data, which, as mentioned, is fine.

The real world never so simple. In the real world if they don't "just" do that it is probably because it isn't working commercially.

> That's exactly my point. The GDPR does not say that it is illegal. It says that people must have a genuine choice [...] arguing that "accept or you need to pay to access this news website" is the same and not a genuine choice is almost pushing the interpretation ad absurdum

"Genuine choice" alone isn't sufficient - from the GDPR:

> > Consent is presumed not to be freely given if it does not allow separate consent to be given to different personal data processing operations despite it being appropriate in the individual case, or if the performance of a contract, including the provision of a service, is dependent on the consent despite such consent not being necessary for such performance.

It seems difficult to argue that DerStandard's "pay or okay" approach satisfies this - and indeed the court found it did not.

My impression as a non-lawyer is that the "freely given consent" basis is intended to cover where users opt to give data truly of their own violition, but is instead being used as the "continue on selling data as we were" basis (funnel users into clicking a button, then use that as a carte blanche for effectively any processing).

> The real world never so simple. In the real world if they don't "just" do that it is probably because it isn't working commercially.

I feel the problem is that as soon as one party starts using invasive ads, other parties are at a relative disadvantage and will be paid less than before if they don't follow suit. Seems like the kind of game theory problem that the market is bad at, but regulation can resolve favorably.

> It seems difficult to argue that DerStandard's "pay or okay" approach satisfies this

Why not? Is it not necessary to pay for the service? As long as they are only processing what is necessary for the ads to work then I argue that it is necessary, and they are given a choice, too.

We're going in circle a bit... And always come back to my previous point that in general those decision interpret the GDPR in the most extreme way possible, ignoring real world scenarios and the whole range of circumstances, which I can only describe as a "militant" approach. Unfortunately this is quite common on most issues these days.

> I feel the problem is that as soon as one party starts using invasive ads

It's not invasive ads, it's targeted ads. Targeted ads are more valuable than non targeted ads because they work better. That's it. And, frankly, if I am going to see ads I might as well see targeted ones, which at least I have a chance of finding interesting (that's the whole point) rather than having to endure tampon ads while I am reading the news.

The whole thing is purely political, even ideological.

> Why not?

It doesn't seem to allow separate consent to different personal data processing operations to be given, for one.

> Is it not necessary to pay for the service?

That it is possible to pay instead implies that the processing of the data is not necessary (which is taken as being objectively necessary for the core functions of the contract, not financial convenience).

To my understanding the reason that "despite such consent not being necessary for such performance" wording is there in the first place is because necessity for performance of the contract is already its own basis. Their attempt to obtain freely given consent is because their purpose is not actually necessary, else they could use that on its own as the basis for the processing.

> always come back to my previous point that in general those decision interpret the GDPR in the most extreme way possible, ignoring real world scenarios, which I can only describe as a "militant" approach. Unfortunately this is quite common on most issues these days.

The idea that "it is necessary for our balance sheets to sell your data" would be sufficient for any and all processing seems the most extreme one to me.

> It's not invasive ads, it's targeted ads. [...] And, frankly, if I am going to see ads I might as well see targeted ones,

Ads targetted by building up a profile of where you live, who you interact with, what sites you browse, maybe even what you're susceptible to (FOMO, gambling), etc.

GDPR doesn't prevent you from opting to receive targeted ads if you really do freely give your consent (with no detriment if you were to decline).

> Targeted ads are more valuable than non targeted ads because they work better.

Invasive ads work better for gaining market share in the same way a JS bitcoin miner that uses more of website visitors' GPUs works better. The first sites to deploy it get paid more, but then when all sites are using it we're pretty much back where we started (because it's largely a zero-sum game) but with waste and harm disproportionate to benefits when allowed to go too far.

That's where I think it makes sense for regulation to impose a limit, to stop the downwards slide to a worse overall outcome that can happen when each party is acting in their own immediate interest.