[mahmoud-almadi]

Great point! The issue with hotkeys is a series of hardcoded keyboard shortcuts is likely to fail due to unexpected popups which are quite frequent. Cyberdesk can automate entire workflows with keyboard shortcuts only, and we typically push for that, but where it really shines is its ability to handle anomalous situations and ensure the workflow works every time. As for webapps, Cyberdesk is equipped to automate them just as much as it can automate desktop apps, and it's been performing just as well on web apps as it is on desktop apps. To our agent a webapp and a desktop app are the same thing. just a bunch of shapes and text on the screen. We just emphasize the legacy apps in our messaging because there's a strong need for that. Almost every customer we've talking to has tried RPA but to no avail