Ask HN: Is Twilio necessary and required to build text and voice agents?

[ky0ung]

What are you guys using for text/call APIs? Any alternatives?

[jrowley]

I recommend Daily.co + Pipecat! https://www.daily.co/ https://github.com/pipecat-ai/pipecat

[throw03172019]

I have been looking into solutions since their HIPAA requirements require an enterprise plan. I have not tried yet but AWS has Chime SDK.

[taf2]

Twilio will sign a baa

[throw03172019]

Yes, in the enterprise tier. Very expensive.

[ky0ung]

thanks for the options! at enterprise scale, is twilio still the most reliable? happy to try other options but i want to abstract out the cpaas layer as much as possible and focus on building performing agents.

reliability and scalability is critical to me

[throwawayaghas1]

TeleSign is a good alternative

[taf2]

Best option still twilio

[toomuchtodo]

Plivo is an alternative.

[gkoos]

Plivo, Vonage, Telnyx?