[Xss3]

A qualified surveyor should be able to tell you if a fibre line is connected to your home.

Here in the UK at least companies are not allowed to lie about which houses can and cant get service, and there is a regulatory body (ofcom) that regulates this and other telecommunications service aspects.

[Xss3]

Just to add (cant edit). They also regulate speed and can receive fines for over promising and under delivering. As a consumer i can raise this with the ombudsman to force action or remediation.