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by eru
312 days ago
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> And let's be real: we're in a bubble. There's zero evidence that LLMs have produced a measurable productivity boom. [...] You are right that a general productivity boom is hard to detect so far. But we already have certain industries with more than measurable productivity impact. A very salient example: first level call centre agents. The kind of unfortunate souls who are paid to man a phone and not allowed to deviate from their script, nor authorised to actually solve your problem. The companies renting out these services make heavy use of current AI and that has measurably affected hiring, staffing, prices etc. Even fairly basic AI (like what we have today) is good for this use case. Does it suck: sure. Does it suck more than the status quo with warm bodies without power: not really. And it's cheaper. |
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