[isoprophlex]

"Ah cool a list of historic technologies that caused a paradigm shift... I wonder what second-order effects are to be expected from generative AI!"

> Customer service automation, Agentic coding, Content creation

Fucking hell. Customer service automation. Auto-spaghetti code. Brainrot as a service. Truly what society needs.

[rmnclmnt]

Agreed. Not what society needs, but what giant corporations and govs need for the society to well behave…

(Edit: typos)

[eru]

Giant corporations do what their customers, workers and shareholders (and the law) want.

If customers want some customer service, but don't want to enough for it to be good; then very basic customer service is what they are getting.