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by duxup 307 days ago
>Wipro

Oh man when I worked tech support for some computing equipment (going to try to keep it vague here) Wipro would call up for support, ask me to lie when they bought their client on and try to coach me what to say.

They did not like it when I refused... they tried to get me in trouble with my bosses many times. Thankfully my employer backed me every time.

Then when they couldn't get what they wanted that way, they'd just demand I fix the problem with the equipment and they'd try to lie to me about how "this has been working for months" but I'd check and it NEVER worked. Like never ever configured to work in any way ever... Some of their clients were under the impression their disaster recovery solutions were functional when they hadn't been for years.

The few times I talked to their clients it was clear Wipro was the only technical person on the call except myself, and the clients weren't knowledgeable enough to know they were being taken for a ride.

1 comments

Western society doesn't work well with societies which lie at every turn. There's certain honor expected in our interactions, with India you have to nail them down and in my experience its entirely not worth the interaction at all (broad strokes).
You must have interacted with very low quality people from India unfortunately. Calling an entire nation dishonourable is racist, ignorant and crass. Try to be more respectful next time. Considering the fact that >50% on US population chose a rapist felon as a President - you should get of the ‘my western civilisation is honorable’ high horse.

And considering most US tech companies have huge growing offices in India (Microsoft has 20,000 employees in India) - no, Western society and India do share values of respect and trust. Thinking otherwise is disrespectful and downright insulting to people across continents who work together everyday.

I'm basically quoting the Indians I've worked with. Microsoft is a trashed org I'm not sure they bring you favor.
You were not.
That's almost the impression I got. Their customers on the call seemed to know something was up, but resistance to the idea that they were entirely being lied to about everything seemed like it was enough to prevent them from understanding that in fact that was the situation.