[DanBC]

> There are countless tales of eBay parties having their funds frozen.

"I used ebay, something went wrong, here's my post" vs "I used ebay, everything went smoothly, here's my post".

Obviously you're going to have many more posts where things go wrong, but that doesn't tell you anything about the total number of transactions, nor the successful transactions.

[bradddd]

Of course. You'd be hard pressed to find a scenario on the web where selection bias doesn't come into play. Regardless, there's a level of distinction between "I had a bad experience" and "Paypal has inexplicably frozen my funds."

I agree that there are numerous positive experiences out there. I would imagine PayPal would struggle if there wasn't a large user base that was satisfied. The point here is that some people are starting to reassess and or question the net-benefit offered by PayPal at the cost of these inconveniences.