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by mherdeg
5028 days ago
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Does the oft-lionized "PayPal gang", famous for their successes in the tech community, bear any responsibility for the company's customer experience being sometimes so terrible? Maybe this just happens to all payment companies at scale, but it seems like PayPal has a lot of stories from ordinary-sounding, reasonable-sounding people who were just trying to sell something and ended up losing all their money. Who's responsible for those service delivery failures? |
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