[ghaff]

I've never done management consulting myself although I have done IT industry analyst consulting (with jonathaneunice). But I have worked with management consultants and consulted with large IT companies. My general sense is that it brings clarity and outside affirmation to issues that upper management was unsure about. So, in that sense, it accelerates processes that people are unsure about. Doesn't mean it's always right. But a lot of time making a decision is the important thing.