| Yes? If that's the primary selling point for a project manager versus being just a really damn good project manager with good visibility? I've never used a project manager and thought to myself "I want to switch because this is too slow". Even Jira. But I have thought to myself "It's too difficult to build a good workflow with this tool" or "It's too much work to surface good visibility". This is not a first-person shooter. I don't care if it's 8ms vs 50ms or even 200ms; I want a product that indexes on being really great at visibility. It's like indexing your buying decision for a minivan on whether it can do the quarter mile at 110MPH @ 12 seconds. Sure, I need enough power and acceleration, but just about any minivan on the market is going to do an acceptable and safe speed and if I'm shopping for a minivan, its 1/4 mile time is very low on the list. It's a minivan; how often am I drag racing in it? The buyer of the minivan has a purpose for buying the minivan (safety, comfort, space, cost, fuel economy, etc.) and trap speed is probably not one of them. It's a task manager. Repeat that and see how silly it sounds to sweat a few ms interaction speed for a thing you should be touching only a few times a day max. I'm buying the tool that has the best visibility and requires the least amount of interaction from me to get the information I need. |
Growing up my folks had an old Winnebago van that took 2+ minutes to hit 60mph which made highway merges a white-knuckle affair, especially uphill. Performance was a criteria they considered when buying their next minivan. Whereas modern minivans all have an acceptable acceleration -- it's still important, it's just no longer one you need to think about.
However, not all modern interfaces provide an acceptable response time, so it's absolutely a valid criteria.
As an example, we switched to a SaaS version of Jira recently and things became about an order of magnitude slower. Performing a search now takes >2000ms, opening a filter dropdown takes ~1500ms, filtering the dropdown contents takes another ~1500ms. The performance makes using it a qualitatively different experience. Whereas people used to make edits live during meetings I've noticed more people just jotting changes down in notebooks or Excel spreadsheets to (hopefully remember to) make the updates after the meeting. Those who do still update it live during meetings often voice frustration or sometimes unintentionally perform an operation twice because there was no feedback that it worked the first time.
Going from ~2000ms to ~200ms per UI operation is an enormous improvement. But past that point there are diminishing returns: from ~200ms to ~20ms is less necessary unless it's a game or drawing tool, and going from 20ms to 2ms is typically overoptimization.