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by ubicomp 318 days ago
Just like with "automatic checkout systems" at a grocery store. Passing the labor onto the individual, vs. the expert. We don't even get the same infrastructure professionals get. A PLU for a piece of fruit is a mind-blurring whisk of hands over a dial pad for a pro, and a bit of mind-numbingly arduously piss-poor series of taps for the ill-positioned entrant.