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by torton 317 days ago
This is rather likely to get worse.

Reading comprehension is declining. Emphasis on individual "impact" and deadline pressure, common at both premiere companies and "non-premiere" companies mindlessly copying the former, both consume time that could have been spent thinking, writing, and engaging with optional things others wrote. People who avoid documents because they might get outdated create systems with no documentation at all. And now, LLMs promise a world where documents don't need to exist a priori -- a model will look at your code and generate a plausible description of possible intent and system architecture on demand, if someone implausibly happens to ask for documentation. If nobody happens to ask, that's even more time saved - a win-win!

Leadership can either support or inhibit the culture of writing and reading. However, modern managers are not immune from the rising pressure. Their response is to shift from thinking and deliberate information processing to rapid-fire pattern matching. Some of them don't see documents as "real output" to begin with, and operate solely in meetings without any written record or documentation whatsoever. Of coures their staff will pick up on the pattern. I have a vivid memory of engaging with a full team working on a substantial project in the absence of their senior leader, getting the tactical picture and then asking the team about the project's goal. You could have heard a pin drop. None of the people working on the project could speak about anything but their immediate assigned tasks.