[ricardobeat]

I think that’s pretty much the gist of it. People enjoy the diner-style pampering, and the only way to get that kind of service is if the employees are coerced to do it in order to get a living wage.

Happy employees who earn good salaries would not submit to ass-kissing and degrading work.

Knowing this is what makes the often terrible service in the Netherlands a bit more tolerable :)