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by samehsbs 320 days ago
You're absolutely right, and I’ve thought about this a lot too.

I agree that general-purpose agents (from OpenAI, Google, etc.) are evolving fast. But I think there's a real difference between a general agent and a purpose-built product that manages lead briefs, saves past insights, and integrates tightly into CRM and outreach workflows.

For example: - Most agents today give one-off answers, not reusable or editable sales briefs - They don’t help manage a pipeline of leads or show what worked vs didn’t - CRM integrations, export flows, and feedback loops are out of scope for most general agents

So yeah, it’s absolutely something to keep in mind, but I’m betting that vertical-specific UX + workflow integration = real product value beyond what foundation model companies are focused on (at least for now).

Appreciate the thoughtful reply!

1 comments

My vision is that in the future, these model providers will provide interfaces that allow various information management systems, including CRM systems, to integrate their capabilities into these model provider agents.

Thus, I believe the true long-term moat for these products lies in private deployment. I don't believe these large model providers will be heavily involved in private deployment business scenarios in the short term.