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by samehsbs
320 days ago
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You're absolutely right, and I’ve thought about this a lot too. I agree that general-purpose agents (from OpenAI, Google, etc.) are evolving fast. But I think there's a real difference between a general agent and a purpose-built product that manages lead briefs, saves past insights, and integrates tightly into CRM and outreach workflows. For example:
- Most agents today give one-off answers, not reusable or editable sales briefs
- They don’t help manage a pipeline of leads or show what worked vs didn’t
- CRM integrations, export flows, and feedback loops are out of scope for most general agents So yeah, it’s absolutely something to keep in mind, but I’m betting that vertical-specific UX + workflow integration = real product value beyond what foundation model companies are focused on (at least for now). Appreciate the thoughtful reply! |
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Thus, I believe the true long-term moat for these products lies in private deployment. I don't believe these large model providers will be heavily involved in private deployment business scenarios in the short term.